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  • Overview
    • Introduction
    • Characteristics
    • Platforms
  • INITIAL Installation
    • 1. Instructions by platform
      • ProSBC Requirements Matrix
      • Baremetal Installation
        • List of Supported Network Interface Cards
        • SBC Certified Hardware
          • High Performance Baremetal Server
          • Medium Performance Baremetal Server
          • Ciena 3906mvi server for Customer Premises Equipment (CPE)
          • Qotom Barebone server for Customer Premises Equipment (CPE)
          • Lanner Barebone server for Customer Premises Equipment (CPE)
          • Telco Systems virtualization platform on Lanner NCA-2510 server for Customer Premises Equipment(CPE)
      • Virtual, self-hosted Installation
        • Virtual - Proxmox
        • Virtual - VMware
          • Launching an Instance of VMware vSphere
          • Deploying ProSBC on VMware
          • Adding Network Interfaces in VMware
          • Configuring Passtrough interfaces on VMware
      • Cloud Installation
        • Cloud - AWS
          • AWS Installation
          • Cloud Formation Installation
          • Instance Upgrade
          • AWS Additional Interface
          • AWS Installation Troubleshooting
          • Recovering an Elastic IP address
        • Cloud - Azure
    • 2. Initial Configuration
      • Initial Setup
        • SBC Management IP configuration
      • Basic configuration
        • Configuring IP interfaces
        • Creating a SIP stack
        • Creating a SIP transport server
        • Allocating an SIP NAP
        • Allocating a SIP open NAP
        • SIP Transport DNS settings
        • Creating a first call route
    • 3. Uploading a License
      • Host-control
        • SELinux
        • SELinux management
      • Add/Change Licenses
        • Add/Change Licenses Manually
  • Use Cases
    • Applications
      • Carrier Interconnection
      • Monitoring as a Service (MaaS)
      • NGN Interconnection
      • Operator Interconnection
      • SIP subscribe notify publish forwarding
      • STIR/SHAKEN
      • Transcoding
      • SIP Trunking
      • Hosted PBX
      • SIP Network Peering
      • Remote Workers
    • Interoperability Examples
      • STIR/SHAKEN with Transnexus and ClearIP
      • Fraud Detection [YouMail]
      • Skype Connect
      • Skype for Business S4B TCP
      • Skype for Business S4B TLS
      • Asterisk
      • 3CX
      • FreePBX
      • FusionPBX
      • FreeSWITCH
      • Twilio
      • Sippy
      • Avaya IP Office
      • Cisco UCM 12
      • Brekeke PBX
      • VitalPBX
      • Yeastar P-Series Cloud
      • VoIP.ms
      • Wildix
  • CONFIGURATION DETAILS
    • Configuration By Web Portal Category
      • System Settings
        • Setting the Role to Standalone
        • Setting the Role to a Primary Unit in a 1+1 System
        • Setting the Role to a Secondary Unit in a 1+1 System
        • Resetting the Host Role
        • Resetting the Network Device Role
        • Create Session Border Gateway Access Control List (ACL)
        • Session Border Gateway: Advanced Parameter Settngs
        • Create Session Border Gateway Access Control List (ACL) Filters
        • Connecting to the Web Server and Logging on to the Web Portal
        • Logging Off
        • Modifying Security Settings
        • Creating Web User groups
        • Creating Web Users
        • Modifying Web User Permissions
        • Enabling and Disabling a User
        • Deleting a User
        • Accessing Audit Logs
        • Activating the Configuration
        • Configuring a Web Portal Profile
        • Configuring the Date, Time, Timezone and NTP servers
        • Configuring the DNS
        • Create HTTP Service
        • Use HTTPS service
        • Configure HTTPS certificates
        • Configuring letsencrypt certificate
        • Configuring the ICMP
        • Configuring the SSH
        • Upgrade Telcobridges linux software packages
        • Retrieving a Software Release
        • Uploading a Software Release
        • Activating a Software Release
        • Retrieving a License
        • Uploading a License
        • Database Backup
        • Downloading a Database Backup
        • Uploading a Database Backup
        • Restoring a Database
        • Enabling the SNMP Agent
        • Configuring the SNMP Agent
        • Creating an SNMPv1/SNMPv2 Community
        • Creating an SNMPv3 User
        • Creating an SNMP Trap Destination
      • IP Network Settings
        • Configuring a Virtual Port
        • Configuring a VLAN
        • Configuring an IP Port Range
        • Configuring IP Interfaces
        • Configuring NAT Traversal
          • Local NAT Traversal
          • Remote NAT Traversal
        • DNS Configuration
          • Creating a DNS Local Entry
        • Configuring VoIP Interfaces
      • SIP
        • Creating a SIP Stack
        • Creating a SIP Transport Server
        • TLS/SRTP
          • Creating TLS Certificates
          • Adding TLS Certificates
          • Configuring TLS Profiles
        • Enabling SIP-I/SIP-T
        • SIPREC Forwarding
      • SIP Registrar
        • Creating a SIP Domain
        • Creating a SIP Registrar
        • Creating a SIP Register Filtering Rule
        • Creating a SIP Register Filtering Rule Condition
        • Creating a SIP Register Filtering Rule Action
      • Network Access Points (NAP)
        • Allocating a SIP Open Network Access Point (NAP)
        • SIP NAP Polling
      • NAP Profiles
        • Profile SDP Description
        • Fax Settings
          • Configuring Fax Relay
          • Configure Fax Passthrough
          • Configure Fax T38
          • Configure Fax NSE
          • Configure Fax VBD
      • Call Routing
        • Creating a First Call Route
        • Enable Flexible NOA Routing Script
        • Add NOA Columns in Routes
        • Import Customized Routing Script
        • Add Customer Column in Routes
        • Add Customized Filter Script To Main Script
        • Adding Label Routing to a Routing Script
        • Assign Routing Script Database Files to the Gateway Application
        • Add Digitmap Files to the System
        • Add Routeset Definition Files to the System
        • Assign Definition Digitmap Files on a per NAP Basis
        • Generate Dynamic Routes
        • Steps to configure label routing for Group of DIDs to a single outbound NAPs
        • Steps to configure label routing for Group of DIDs to multiple outbound NAPs
        • Group of DIDs to multiple outbound NAPs: Load-sharing mode
        • Group of DIDs to multiple outbound NAPs: Priority Mode
        • Update the Digitmap Files
        • Update the Routeset Definition Files
        • Configuring RADIUS Authorization
        • Importing a RADIUS Custom Dictionary
      • Lawful Intercept
        • Lawful Intercept Status
        • Verifying lawful interception
        • Importing a Lawful Interception .CSV File
        • Enabling Lawful Interception in a Routing Script
        • Configuring Lawful Interception
      • Call Detail Records (CDR)
        • CDR Variables
          • Call statistics format
        • Retrieve Text CDRs
          • Automatic CDR Retrieval
        • RADIUS CDRs
          • Configuring RADIUS
          • Adding RADIUS Server(s)
          • RADIUS CDR attributes
      • Routing Scripts
        • Development Guides & Tutorials
          • Accessing Routing Script Parameters
          • Parameter Mapping
          • Script Parameters Definition
          • Script Parameters Definition for SIP
          • Accessing Information about Registered Users
          • Route Parameters and Call Routing
          • Playing prompts, announcements, and tones
          • Recording
          • User-to-User Information
          • Radius Authorization
          • ENUM Query
          • DNS Query
          • Call Diversion Options
          • Call Transfer Requests
          • Redirection
          • Connect Number
          • Terminating Calls
          • NAP Status and other NAP Information
          • Telephony Services (CNAM Requests over SS7)
          • Custom User Context
          • Routing Script Tests
          • Create New Routing Script
          • Enable Routing Script
    • Configuration By Use Case
      • SIP Trunking Configuration
        • Configuration Files for SIP Trunking Scenario
        • SIP Trunk Configuration Instruction with 3CX
        • SIP Trunk Configuration Instruction with FreePBX
        • SIP Trunk Configuration Instruction with FusionPBX
        • SIP Trunk Configuration Instruction with FreeSWITCH
        • SIP Trunk Configuration Instruction with Twilio Elastic trunking
        • SIP Trunk Configuration Instruction with Avaya IP Office
        • SIP Trunk Configuration Instruction with Brekeke PBX
        • SIP Trunk Configuration Instruction with Avaya IP Office
        • SIP Trunk Configuration Instruction with Yeastar P-Series Cloud
        • SIP Trunk Configuration Instruction with Cisco UCM
        • SIP Trunk Configuration Instruction with VoIP.ms SIP trunking
        • SIP Trunk Configuration Instruction with Wildix Cloud VoIP PBX
        • Configuration for Adding ProSBC as a SIP Trunk in the FreePBX Server
        • FreePBX Extension Creation
        • FusionPBX SIP Trunk Creation
        • FusionPBX Extension Creation
        • FreeSWITCH SIP Trunk Creation
        • Twilio Elastic SIP Trunking Configuration
        • Sippy SIP Trunk Creation
        • Avaya IP Office Trunk Creation
        • Cisco UCM 12 Trunk Creation
        • Adding ProSBC as a SIP Trunk in the Brekeke PBX
        • VitalPBX Extension Creation
        • Adding ProSBC as a SIP Trunk in the Yeastar P-Series Cloud
        • Adding ProSBC as a SIP Trunk in the Wildix Cloud VoIP PBX
        • SIP Trunk Configuration Instruction with VitalPBX
        • VitalPBX SIP Trunk Creation
      • Configuring SIP Registration to SIP Proxy
      • Configuring a Hosted PBX
      • Multiple Domains/Hosted PBXs
      • SIP Network Peering / IP Carrier Interconnection
      • Remote Workers
        • Configuration Files for Remote Office/Workers
        • Remote Workers Configuration Instruction with FusionPBX
        • Remote Workers Configuration Instruction with 3CX
        • Remote Workers Configuration Instruction with FreePBX
        • Remote Workers Configuration Instruction with VitalPBX
      • ProSBC and ClearIP (TransNexus)
        • Configuration for STIR/SHAKEN with Transnexus' ClearIP service
        • Configuration for CNAM Verification and Robocall Analytics with Transnexus' ClearIP service
        • Configuration for Robocall Mitigation with Transnexus' ClearIP service
        • Configuration for 302 Redirect routing with Transnexus' ClearIP service
        • Configuration for CAPTCHA Authentication – 302 Redirect with Transnexus' ClearIP service
        • Configuration for STIR/SHAKEN with Transnexus' ClearIP service
      • Transcoding Unit Configuration
        • Baremetal and Virtual Machine
        • Show the Hardware Units menu
        • Adding Transcoding Unit
      • Configuration for Adding YouMail Script to Routing Scripts
      • Skype Connect Example Configuration
      • Skype for Business Example Configuration
      • 3CX Phone Provisioning Configuration
        • Configuration for 3CX PBX Server with the ProSBC to receive T38 Faxes
        • Configuration for 3CX PBX Server with the ProSBC as SIP trunk
      • SIP Emergency
      • SIP registration forwarding
        • Creating a SIP Domain
        • Configuring SIP Registration for Open NAP
        • Configuring SIP Registration for regular NAP
      • RTP no-anchoring
        • Parameter: Allow low-delay media relay
          • Configuring an IP Port Range
        • Creating Profiles
          • Modifying SDP Profile Settings
          • Modifying SIP Profile Settings
          • Modifying RTP and Audio Settings
          • Modifying FAX Relay Profile Settings
          • Modifying Telephony Profile Settings
          • Modifying Tones and Call Progress Options
          • Modifying IVR Record Profile Settings
          • Modifying LNP Profile Settings
          • Modifying Multilevel Precedence and Preemption (MLPP) Options
          • Modifying Call Transfer Profile Settings
          • Modifying Tone Definition Profile Settings
    • Configuration Parameters (all)
    • Routing Script - SIP 302 Handling
  • Maintenance & Troubleshooting
    • Maintenance Guide
      • Check Disk Space
      • ProSBC Processor Usage
      • Troubleshooting Toolpack
      • Restoring a Database
    • System Upgrades
      • Migrate current database
      • Upgrade Telcobridges linux software packages
    • Software version release notes
    • Software version release download
    • ProSBC public roadmap
  • Troubleshooting & Support
    • Troubleshooting Tips & Actions
      • Configuring Call Trace
        • Retrieving Call Trace
        • Call Trace Filter Parameters
      • Creating a test call
      • tbsigtrace: Signaling trace capture tool
        • Accessing Device
          • TMG:Change Management IP Address
          • Password less ssh
          • How to setup ssh tunnel with PuTTY
        • Live Signaling Capture with tbsigtrace
      • How to Get Rid of Sub Optimal Warning
      • How to Lower The Trace Level on an Application
      • TBReport
      • VoIP Ethernet Capture on a ProSBC
      • Enabling Call Recording
      • Accessing the Call Recording
      • Routing Scripts
        • Update Your Routing Scripts
        • Disabling a Call Route
    • Troubleshooting Common Problems
    • Support Links
      • Support Forums
      • ProSBC Training
      • Customer Dashboard User Guide
      • Contacting TelcoBridges technical support
      • Frequently Asked Questions
      • Sending Large Files to TelcoBridges
    • How to use tbx cli tools remote program
  • Tools, Tips, and Tricks
    • TelcoBridges Magic Bookmark
    • Video Library
    • RESTful API
      • Postman Examples
      • Ruby Examples
      • TBConfig Examples
        • Exporting a Configuration
        • Importing a Configuration
        • Activating a Configuration
        • Updating a Route
        • Dropping Calls
      • ProSBC:Restful API SIP Domain
      • ProSBC:Restful API SIP Domain Registrar
      • Extracting Call Traces with the API
    • TBStatus API
      • Tbstatus monitoring
      • Status API
      • Dropping calls
  • Appendices
    • Appendix A: Glossary
      • Glossary: Call Detail Records (CDR)
      • Glossary: Call routing
      • Glossary: DNS
      • Glossary: Mean Opinion Score (MOS)
      • Glossary: NAP
      • Glossary: RADIUS
      • Glossary: Ringback tones
      • Glossary: SAP
      • Glossary: Signaling protocols
      • Glossary: SIP
        • Glossary: Route retry
        • Glossary: SIGTRAN
        • Glossary: SIP-I/SIP-T
        • Glossary: SIP gateway
        • Glossary: SIP Registration
      • Glossary: Softswitch
      • Glossary: Toolpack
        • Glossary: Web server
        • Glossary: tboamapp
          • Glossary: Tbtoolpack Service
            • System Id
              • Gateway Port
          • Primary/Secondary
          • Master/Slave
            • Active/Standby
      • Glossary: Unified communications
      • Glossary: Web Portal
      • Glossary: DTMF Relay
    • Appendix B: Product Datasheets
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On this page
  • Overview
  • Configuration
  • Remote Server Copy
  • Troubleshooting
  • Test
  • Log File
  • Schedule the Scripts

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  1. CONFIGURATION DETAILS
  2. Configuration By Web Portal Category
  3. Call Detail Records (CDR)
  4. Retrieve Text CDRs

Automatic CDR Retrieval

This procedure describes how to configure the ProSBC to send its Call Detail Records (CDR) files to a remote server automatically and perform daily (or monthly) file archives.

Overview

The tbcopycdr script supports the following features:

  • Move cdr files from TMG_CDR_DIR to TMG_TEMP_DIR

  • Send files to a remote server

  • Move sucessfully sent files (rename to .sent.gz) from TMG_TEMP_DIR to TMG_ARCHIVE_DIR (ARCHIVE=true)

  • Rename sucessfully sent files (.sent.gz) in TMG_TEMP_DIR (ARCHIVE=false; ERASE_AFTER_SEND=false)

  • Delete sucessfully sent files from TMG_TEMP_DIR (ARCHIVE=false; ERASE_AFTER_SEND=true)

  • If a file failed to be sent to remote server, it is kept in TMG_TEMP_DIR until it is successfully sent

The tbarchivecdr script creates a gzip tar archive with all gz files copied by tbcopycdr in TMG_ARCHIVE_DIR

  • Change directory to TMG_ARCHIVE_DIR

  • Create a temporary folder with the current date (for example: 2016-01-30)

  • Sleep for 90 second

  • Move all *.gz files and $TMG_TEMP_DIR/$LOG_FILE to this folder

  • Archive the folder in a gzipped tar file (cdr_2016_01_30_$hostname.tgz)

Configuration

The script is configured with user variables.

  • CONFIG_FILE: Configuration file name and location. By default, it is set to /root/tbcopycdr.cfg

CONFIG_FILE=/root/tbcopycdr.cfg

tbcopycdr.cfg file example:

TMG_TEMP_DIR=/home/tbcopycdr
TMG_CDR_DIR=/lib/tb/toolpack/setup/12358/cdr_logs
ARCHIVE=true
TMG_ARCHIVE_DIR=/lib/tb/toolpack/setup/12358/cdr_archive
ARCHIVE_MAX_DAYS=180
REMOTE_HOST=192.168.101.170
REMOTE_PORT=22
REMOTE_DIR=/root/cdr_backups
REMOTE_USER=root

The configuration file can redefine any of the following user variables. To see the default variables:

head -n 50 /usr/bin/tbcopycdr
TMG_CDR_DIR=/lib/tb/toolpack/setup/12358/cdr_logs
  • REMOTE_HOST : Remote hostname or Ip address. Remote host copy is disabled by default.

REMOTE_HOST=10.10.10.10
  • REMOTE_PORT : Remote host ssh port.

REMOTE_PORT=22
  • REMOTE_DIR : Remote directory where to copy the backup files (/root/backup by default)

REMOTE_DIR=/root/backup
  • REMOTE_USER : Remote host login user.

REMOTE_USER=root
  • CONNECT_TIMEOUT : scp connection timeout

CONNECT_TIMEOUT=10
  • ARCHIVE: true or false. If set to true, move successfully sent files (rename to .sent.gz) from TMG_TEMP_DIR to TMG_ARCHIVE_DIR. Default is false.

ARCHIVE=false
  • TMG_ARCHIVE_DIR: Directory where the cdrs are moved if ARCHIVE=true

TMG_ARCHIVE_DIR=/lib/tb/toolpack/setup/12358/cdr_archive
  • ARCHIVE_MAX_DAYS: Define how many days the archive file (.tgz) should be kept in TMG_ARCHIVE_DIR. This user variable is used by tbarchivecdr only.

# Assign no value to disable
ARCHIVE_MAX_DAYS=
  • ERASE_AFTER_SEND: Take effect only if ARCHIVE is false. If ERASE_AFTER_SEND is true, erase file from TMG_TEMP_DIR, else, rename and keep files in working directory.

ERASE_AFTER_SEND=false

Note: If you set ERASE_AFTER_SEND to false, the CDR text file will be available in the /home/telcobridges/cdr/ directory and renamed *.gz.already_send.

Remote Server Copy

You must create an SSH key pair and copy it to the remote server, if the remote server copy is configured. This will enable copy the backup files to the remote host without asking for a password. Follow the instructions here:

Troubleshooting

Test

  • Run the tbcopycdr script with the -v option

tbcopycdr -v

If no errors are seen in the shell, your configuration is correct. In addition, you should have a hello_world.log file on the remote host.

Log File

Transfer results are written in $TMG_TEMP_DIR/$LOG_FILE

Schedule the Scripts

crontab -e
  • Add new lines with the cron configuration

tbcopycdr:

Frequency
Cron Configuration

Every 10 minutes

*/10 * * * * /usr/bin/tbcopycdr > /dev/null 2>&1

hourly (top of the hour)

0 * * * * /usr/bin/tbcopycdr > /dev/null 2>&1

daily (midnight)

0 0 * * * /usr/bin/tbcopycdr > /dev/null 2>&1

tbarchivecdr:

Frequency
Cron Configuration

daily@23h59

59 23 * * * /usr/bin/tbarchivecdr > /dev/null 2>&1

weekly (sunday@23h59)

59 23 * 7 * /usr/bin/tbarchivecdr > /dev/null 2>&1

Cron table example for a cdr copy to an external server every 10 minutes with a daily archive of all the transmitted files:

*/10 * * * * /usr/bin/tbcopycdr > /dev/null 2>&1
59 23 * * * /usr/bin/tbarchivecdr > /dev/null 2>&1
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Last updated 6 months ago

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TMG_CDR_DIR: Tmedia directory where the are located. Default is /lib/tb/toolpack/setup/12358/cdr_logs

Create a new crontab on the

CDR
Password-less SSH
Tmedia