Accessing the Call Recording
Last updated
Was this helpful?
Last updated
Was this helpful?
Recorded files can be accessed in two different ways:
From the Tmedia file system using ssh, or scp.
Using the Web Portal.
To access call recordings using the Web Portal:
1-Click Call Trace in the navigation panel.
2-Use the parameters in the filter section to refine your search.
Click Apply
3-Select the desired call from the Call List table.
4-Click Download audio file
