Development Guides & Tutorials

Introduction

This Routing Script Tutorial provides you with essential information in managing the routing of your calls. Consult the sections below to learn more.

An alternate version of this guide for routing scripts is available. Consult it to enhance your learning.

Accessing Routing Script Parameters

Learn how to access routing script parameters.

Routing Script Parameter Mapping Table

Learn how each Routing Script Parameter maps to varying protocols.

Script Parameters Definition

Learn about the definition of each script parameter.

Script Parameters Definition for SIP

Learn about the definition of each script parameter for SIP.

Registered Users Information

Learn how routing scripts access information about registered users.

Route Parameters and Call Routing

Learn about the standard parameters used in a call and how they route to registered users.

Playing prompts announcements or tones

Learn how to play all sorts of media files for call prompts, announcements, and tones.

Recording

Learn how to use routing scripts to record incoming and/or outgoing call legs.

User-to-User Information

Learn how to use User-to-User Information (UUI) in routing scripts.

Radius Autorization

Learn how to send RADIUS authorization requests in routing scripts.

ENUM Query

Learn how to send ENUM Query requests to DNS servers in routing scripts.

DNS Query

Learn how to send DNS Query requests to DNS servers in routing scripts.

Call Diversion Options

Learn how control a call flow with diversion options.

Call Transfer Requests

Learn how to route call transfer requests.

Redirection

Learn how to get redirection contacts.

Connected Number

Connected Number

Terminating Calls

Learn how to terminate calls with routing scripts.

NAP status and other NAP information

Learn how to use NAP status field in routing scripts.

Telephony Services (CNAM Request over SS7)

Learn how to manage CNAM requests over SS7.

Custom User Context

Custom User Context

Routing Script Tests

Learn how to use the Web Portal to test your routing scripts.

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